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Tunnel Connection Setup Timeout For Ssl Vpn Client
Fortigate ssl vpn cannot access lan, the ssl vpn portal has been enabled for tunnel mode use only, forticlient is required to connect, fortigate ssl vpn slow performance, fortigate restart ssl vpn service.
This article explains how to troubleshoot SSL VPN connection problems with FortiOS 5.2.x. The following topics are covered:
The FortiClient SSL VPN client is required to connect to the FortiGate SSL VPN portal.
If you are experiencing slow performance in your FortiClient-to-FortiGate SSL VPN connection, please see the following article: https://kb.fortinet.com/kb/answer/117422
Fortigate restart ssl vpn service
The SSL VPN tunnel connection setup timeout is the amount of time that the FortiGate waits for a response from the FortiClient before considering the connection attempt to have failed. If this value is too long, users may be unable to connect or may experience slow performance.
If you have enabled SSL VPN portal for tunnel mode use only, it means that clients can access only the resources on your network. If you want to allow clients to access external resources too, then you need to configure an outbound NAT rule for each client’s IP address.
The FortiGate SSL VPN server requires that the FortiClient is connected to the Internet. The FortiGate SSL VPN server allows a maximum of two concurrent sessions per user account. The FortiClient must be in tunnel mode to use the SSL VPN service.
If you are using a FortiGate-VM, you may see this message: “Tunnel Connection Setup Timeout for {your_userid}.” This message indicates that the session is still trying to connect to the client and has not been established yet. A time-out period happens when there is no response from a device after sending it a request.
The tunnel connection setup timeout is defined by the following parameters:
• HTTP proxy timeout (httpproxy-timeout)
• ICMP ping interval (icmp-ping-interval).
Fortigate ssl vpn slow performance:
The SSL VPN tunnel connection setup timeout is the amount of time that the FortiGate waits for a response from the FortiClient before considering the connection attempt to have failed. If this value is too long, users may be unable to connect or may experience slow performance
The FortiClient SSL VPN client can be configured to use a dedicated tunnel connection.
The dedicated tunnel connection has the following advantages:
The dedicated tunnel connection is established before FortiClient establishes the user session and therefore can be used to bypass timeouts that might occur if a user session is established using normal tunneled connections.
The dedicated tunnel connection uses a separate TCP port for communication between FortiClient and FortiGate, so it does not affect other TCP ports used by applications running on the computer. This allows users to access other applications while they are connected through an SSL VPN tunnel.
The dedicated tunnel connection can be used for connecting from behind firewalls, NAT devices, or proxy servers.
1. At the FortiClient Dashboard, click on the Settings tab, and then click on VPN.
2. On the Connections page, select the Connection Name from the list of connections.
3. Click Configure to display the Advanced configuration page for this connection.
4. In the Advanced Configuration dialog box, select Advanced Options from the left pane and then click Cancel in the Connections section at the bottom of this dialog box to close it without making any changes.
5. Click OK to close all open dialog boxes and return to FortiClient Dashboard.
If you find that your SSL VPN is not working properly, the following troubleshooting steps will help you resolve this problem.
This article describes how to set up a tunnel connection between FortiGate and a remote peer.
In this example, the FortiGate is configured in transparent mode, which means that its services are available to clients on both sides of the tunnel.
To configure a tunnel connection:
1.Connect to the FortiGate console or SSH interface by entering the following command:
console <hostname> <port number>
2.Enter your user name and password when prompted. If you have not yet configured an administrative user, enter admin as both the user name and password.
If the FortiClient application cannot access the LAN, check whether or not the SSL VPN portal has been enabled for tunnel mode use only. If so, disable it and try again. If not, contact Fortinet Support to have it enabled.
If you are using FortiClient version 5.0 or later and still cannot connect to your network, try disabling IPv6 in your operating system settings and attempting to connect again. This is because IPv6 is not compatible with all operating systems and can cause connectivity issues when used with our SSL VPN service.
If you are using FortiClient version 4.3 or earlier and still cannot connect to your network, try restarting the SSL VPN service on your FortiGate device and attempting to connect again.
Fortigate ssl vpn cannot access lan
The Fortigate ssl vpn cannot access lan is a common problem that occurs when you try to connect to your local network. It seems that the firewall does not allow you to access the firewall. This issue can be solved by following the steps below:
1) Open the browser and enter https://192.168.1.254/FortiClientUI/index.htm in the address bar
2) Under “Dashboard”, click on “Tunnels” and then select “Edit” from the drop-down menu for each tunnel connection
3) Click on “Users” and then select each user and click on “Update” from the drop-down menu for each user.